Privacy Policy

1 Information We Collect

At zoramythalunive, we collect information that helps us provide better budget literacy services to our users in the United Kingdom. We're transparent about what we gather and why we need it.

2 How We Use Your Information

We use your personal data exclusively to enhance your learning experience and provide relevant budget literacy education. Your information helps us tailor content to your specific needs and track your progress through our educational materials.

We may also use your contact details to send important updates about our services, new educational content, or changes to our terms. You can opt out of marketing communications at any time, though we'll still need to send essential service notifications.

Technical data helps us identify and fix issues, prevent fraud, and understand how our users interact with different features. This information is analysed in aggregate form to protect individual privacy while improving our overall service quality.

3 Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in specific circumstances that are essential for providing our services or required by law.

We work with trusted service providers who help us deliver our educational platform, including cloud hosting services, email delivery systems, and analytics tools. These partners are contractually bound to protect your information and use it only for the specific services they provide to us.

In rare cases, we may disclose your information if required by legal obligations, court orders, or to protect the safety and rights of our users, employees, or the general public. We'll notify you of such disclosures when legally permitted to do so.

4 Your Rights Under UK Data Protection Laws

Under UK GDPR and Data Protection Act 2018, you have several important rights regarding your personal information. We're committed to helping you exercise these rights promptly and effectively.

• Right of Access
  You can request a copy of all personal information we hold about you, including details about how we process it.
• Right to Rectification
  If any of your personal data is inaccurate or incomplete, you can ask us to correct or complete it.
• Right to Erasure
  You can request deletion of your personal data in certain circumstances, such as when it's no longer necessary for our services.
• Right to Data Portability
  You can request your data in a structured, commonly used format to transfer to another service provider.
• Right to Object
  You can object to certain types of processing, including direct marketing communications.

5 Data Security and Retention

We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our systems use industry-standard encryption, secure servers, and regular security assessments.

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Account information is typically kept for the duration of your relationship with us, plus an additional two years for legal compliance purposes.

Learning progress data may be retained longer to help us improve our educational content, but this information is anonymised after your account closure. We regularly review our data retention practices to ensure we're not keeping information longer than necessary.

6 International Data Transfers

Some of our service providers may process your data outside the United Kingdom. When this occurs, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

We carefully select our international partners and require them to provide the same level of protection for your data as required under UK data protection laws. You can contact us for more details about specific transfer arrangements.

7 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website usage. We use both essential cookies that are necessary for the website to function and optional cookies that help us improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We provide detailed information about our cookie usage in our separate Cookie Policy, which you can access from our website footer.

8 Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we're protecting your personal information. The date at the top of this policy indicates when it was last updated.